Anyone in business has heard the phrase, “happy employees make better employees”, which leads them to being more productive. But is this true? As a business owner, is there a way to increase profits simply by treating your employees well? People have even said that sometimes employees can be investments; you invest time and effort into your employees and they will in return, work harder, faster and with more effort. Employees have a lot of control over a business and how it is being run, finding good employees is one thing but keeping those employees happy is another.
HOW TO KEEP THEM HAPPY
There are countless ways to keep your employees happy, it ranges from little to no effort on your part to bigger gestures. Just giving your employees a quick “good job” can make them feel appreciated. It does also go beyond the “good jobs” and “keep it up” though. By giving a well-deserved employee a little praise goes a long way. Not only does that employee feel special but now, it pushes them to keep up the good work in order to get more of those praises. Many companies have monthly, Bi-annually and annually awards for their top employees, and most give away checks or cash. A smart way to learn and perfect awards in your office is to get rid of the bonus money and rather, make everyone fill out a questionnaire with things they really need or want, EG – Susan is saving to buy a new TV. Instead of giving her a $300 check as her award, get her a TV, the TV she has been trying to get herself. This will let Susan, and everyone else in the office, know that you care enough to go out and get her something she has been wanting.
Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.” –Anne Mulcahy
“Always treat your employees exactly as you want them to treat your best customers.” –Stephen R. Covey
Speaking your employees “Language“ is crucial. Just like in relationships, we look at our love languages to find out how we give love and also how we receive love. Everyone has a different way they feel supported or cared about, and most of the time, it probably will be different to yours so you cannot assume what they would like. Have you ever received an email or text from your boss praising you for a job well done and you wish that it had been done in front of other employees? Or maybe even having the whole team cc’d on the email? Or alternatively, had your boss praise you in front of a group of people and you turned blood red and wished they had done it privately? Each employee is different and wants things done in a way they feel comfortable, otherwise, the praise kind of goes unnoticed. Taking the time to learn your employee’s language is important. It takes 5 minutes to go online and find an employee language test. Make your employees take it, keep it on file, and when you need to praise someone, it’s all there.
IS ‘TOO HAPPY’ A THING?
Is it possible for an employee to be too happy? Ensuring your employees are happy is one thing, but there is a line that needs to be drawn. At the end of the day, your employees are there to work and get stuff done, and if they start feeling too comfortable, productivity could slide. If you give your employees too much praise, they could start to get too confident and try tackle tasks on their own without guidance, tasks that they shouldn’t necessarily be doing. This can result in mistakes and no business wants those. As a boss, you have to be lenient with your employees, occasionally, let David leave 15 minutes early to make it to his kids dance show or allow Kevin to make a couple personal calls during the day to his sick wife. But be careful to not to let your employees take advantage of you and your generosity because they think you are happy with them. Ensuring that leaving early or being distracted by personal issues doesn’t affect productivity is very important, so keep a close eye on your employees, even the ones who are the best. Laziness is a factor that negatively affects peoples and business every day. It t is more common to find lazy employees than ones who aren’t.
“Even your most talented employees have room for growth in some areas, and you’re doing your employee a disservice if the sum of your review is: ‘You’re great!’ No matter how talented the employee, think of ways he could grow towards the position he might want to hold two, five, or 10 years down the line.” – Kathryn Minshew, The Muse